I don’t enjoy delivering bad news, but... I kind of do? When I discover an issue with a product that could end up being a big deal, I do get excited because that means I’m doing valuable work. It does mean I will have to build a presentation where I argue that a feature isn’t ready for release or that people did not find the product useful at all, or that a design has massive privacy flaws or the potential for bad press…but that’s a day well-spent. It’s a challenge in service of the greater good and a greater product experience. After all, that should really be the goal for everyone involved.
